We took our time to answer some of the most frequent questions to help you have an easier online shopping experience. We hope you'll find what you're looking for! If you need help do not hesitate to contact us at Contact@christianahadjipapa.com or through the contact form.
When can I expect my order?
Our small team is working as quickly as we can, while taking extra precautions with incoming parcels so our team stays safe. I'd allow up to 10 working days after it has been dispatched for your parcel to reach you. So sorry for the delay, but it will be worth the wait!
When Shall I expect a 'Made to order' product to dispatch?
Made to order products could take up to 14 days to be made and send out to you.I'd allow up to 10 working days after it has been dispatched for your parcel to reach you.
I'm not based in the UK. Do I have to pay any Customs and Duties when my order arrives?
Unfortunately, we do not cover any costs of Customs and Duties. As a small independent brand we also don't include any VAT in our prices, so when you're ordering from EU or rest of the world you're only paying the VAT of the country you're based in.
Could I return my order?
Unfortunately ,we don't accept returns on accessories as with the current circumstances, we have to be extra cautious about hygiene. You can only exchange or refund for items that are faulty or wrong size. To return you will have to pay for your own postage( Please use Tracked Shipping, If Item Is lost we can not process the Refund of Exchange)
Do you ship internationally?
Yes, we do! Just choose your shipping country from the drop down menu on the checkout pages.
How long does delivery take?
Our standard delivery is 3-5 working days( though at peak times,this can increase and would be noted)
The item is out of stock. Would I be notified?
Please contact Us If you'd like to Order One of Our Out of Stock items.
I'm a wholesaler looking to stock CHRISTIANA HADJIPAPA. How do I contact?
Please feel free to get in touch directly with our Wholesale team at Contact@christianahadjipapa.com
Do you have a CHRISTIANA HADJIPAPA store?
Unfortunately, we don't have our own store just yet! Hopefully soon!